Privacy Policy

Tim Audio Productions is a music production, performance, and education company legally registered in Quebec, Canada. We operate the tapppmusic.com website, the TAPPP Loops mobile application and the TAPPP Pads application, and any other Tim Audio Productions applications.

Business Name: Tim Audio Productions
Operating Under: TAPPP Music
Province of Registration: Quebec, Canada
Contact Email: info@tapppmusic.com

2.1 — On The tapppmusic.com Website

We may collect the following information:

– Language preference selected on the Welcome page.
– Information submitted through our Contact form including your name, email address, and message.
– Technical data including browser type, device type, operating system, and IP address collected automatically when you visit our site.
– Cookie data for language settings and site functionality (see Section 6)

2.2 — Through The TAPPP Loops application, TAPPP Pads app, or any other Tim Audio Productions applications, we may collect the following information:

– Device information including device type, operating
system version, and unique device identifiers.
– App usage data including features accessed, loops
created, and session duration.
– In-app preferences and settings you configure.
– Crash reports and performance data to improve app stability.
– Any feedback or support requests you submit through the app.

2.3 — Information We Do NOT Collect

We do NOT collect:
– Payment or financial information
– Government-issued identification
– Biometric data
– Location data beyond your country/region
– Data from children of any age knowingly

We use the information we collect for the following purposes only:

– To provide and improve our website and app services.
– To display the website in your preferred language.
– To respond to your contact form submissions and support requests.
– To analyze how our services are used so we can improve them.
– To fix bugs and improve app performance.
– To send feature updates or service announcements if you have opted in.
– To comply with legal obligations under Quebec Law 25 and PIPEDA.

We do NOT use your information for advertising purposes and we do not sell your data to any third party under any circumstances under the ownership of Tim Audio Productions.

We do NOT sell, trade, or rent your personal information to third parties.

We may share limited data with the following trusted service providers solely to operate our services:

– Bluehost — website hosting provider that stores our website data on secure servers.
– WordPress — content management system powering our website.
– Polylang (WP SYNTEX) — multilingual plugin that stores your language preference in a cookie on
your device only. No personal data is sent to their servers.
– WP Dark Mode — stores your display preference (light or dark) locally on your device only.
– Apple App Store / Google Play Store — for distributing the TAPPP Loops application. Their privacy policies apply to the download process.

All third-party service providers are required to handle your data securely and in accordance with applicable privacy laws.

– Website data is stored on secure Bluehost servers located in the United States.
– Contact form submissions are retained for a maximum of 12 months and then permanently deleted.
– Language and display preferences stored in cookies expire after 12 months after last visit.
– TAPPP Loops app and TAPPP Pads app, or any other Tim audio Produtction apps usage data is retained for a maximum of 24 months for the purpose of improving the app.
– You may request deletion of your data at any time by contacting us at info@tapppmusic.com

Our website uses the following cookies:

– pll_language — set by Polylang to remember your language preference. Expires after 12 months.
– wp-dark-mode — set by WP Dark Mode to remember your light or dark display preference.
Expires after 12 months.

These are functional cookies necessary for the site to work correctly. They do not track your browsing activity across other websites and do not contain any personal identifying information.

We do not use advertising cookies, social media tracking cookies, or analytics cookies at this time.

As a user of our services you have the following rights:

– Right to Access — You have the right to request a copy of any personal information we hold about you.
– Right to Correction — You have the right to request that we correct any inaccurate information we hold about you.
– Right to Deletion — You have the right to request that we delete your personal information from our systems.
– Right to Withdraw Consent — You may withdraw your consent to data processing at any time.
– Right to Portability — You have the right to receive your data in a commonly used format.
– Right to Lodge a Complaint — You have the right to lodge a complaint with the Commission d’accès à l’information du Québec (CAI) if you believe your privacy rights have been violated.

To exercise any of these rights please contact us at: info@tapppmusic.com

We will respond to all privacy requests within 30 days as required by law.

Our services are not directed at children. We do not knowingly collect personal information from anyone under the age of 14 as required by Quebec’s Law 25, or under the age of 13 as required by Canada’s PIPEDA.

However we acknowledge that if a child contacts us through our contact form we may inadvertently collect their email address, name, message content, IP address, and functional cookie data related to language and display preferences.

If you are a parent or guardian and believe your child has provided us with personal information please contact us immediately at info@tapppmusic.com
and we will take steps to permanently delete all information associated with that child from our systems within 30 days of your request. This includes:

– Deleting the email and all related correspondence from our inbox
– Requesting deletion of any server logs containing their IP address from Bluehost
– The language and display preference cookies stored on their device will automatically expire within 12 months or can be manually cleared by the parent or guardian through their browser settings.

We encourage parents and guardians to monitor their children’s online activity and to contact us immediately if they have any concerns.

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it including:

– Secure HTTPS encryption on our website.
– Secure server infrastructure through Bluehost.
– Limited access to personal data on a need-to-know basis only
– Regular security updates and monitoring.

While we strive to use commercially acceptable means to protect your information no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Our website and app may contain links to third party websites and services. This Privacy Policy applies only to our services. 

We are not responsible for the privacy practices of any third party sites and encourage you to review their privacy policies before providing any personal information.

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements. When we make significant changes we will update the “Last Updated” date at the top of this policy.

We encourage you to review this policy periodically. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy
practices please contact us:

Tim Audio Productions
Operating Under: TAPPP Music
Quebec, Canada
Email: info@tapppmusic.com